Welcome to RateTell

RateTell is a landed cost estimation platform for Shopify merchants. Show your international customers the full price — duties, taxes, and shipping — at checkout so there are no surprise charges at delivery.

What Can You Do with RateTell?

Estimated Landed Cost (DDP): Show estimated duties, taxes, and shipping costs at checkout. Customers see the full price before they buy — no abandoned carts over unexpected customs fees.

AI HS Code Classification: Automatically classify your products with HS codes using AI. Review and approve each classification before it goes live. Manual entry also supported.

Live Carrier Rates: Display real-time shipping rates from UPS, FedEx, and DHL with automatic rate selection — cheapest, fastest, or best value.

Smart Packing: Automatic cartonization optimizes box selection for accurate dimensional weight and shipping cost estimates.

Custom Shipping Zones: Define flat rates for specific destination countries or regions with drag-and-drop zone prioritization.

Quick Navigation

• Quick Start — Classify products and go live in under 30 minutes
• How It Works — Understand the landed cost calculation flow
• Landed Cost & DDP — What DDP means and how estimates work
• HS Classification — AI classification and review workflow

Getting Help

• Email: support@ratetell.com
• Live Chat: Available in your dashboard

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Ready to get started? Head to the Quick Start Guide →