RateTell - Custom Shopify Shipping Rates Made Easy

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.

Types of Cookies We Use

1. Essential Cookies

These cookies are necessary for the website to function properly:

Authentication and security
Session management
Load balancing

2. Analytics Cookies

These help us understand how visitors interact with our website:

Page views and navigation patterns
Time spent on pages
Error tracking
Performance metrics

3. Functional Cookies

These enable enhanced functionality and personalization:

Language preferences
Theme settings (light/dark mode)
Dashboard customization

4. Marketing Cookies

These track your browsing habits to deliver relevant advertisements:

Campaign tracking
Conversion tracking
Retargeting

Third-Party Cookies

We use services from third parties that may set their own cookies:

Google Analytics: To analyze website traffic
Stripe: For secure payment processing
Intercom: For customer support chat

Managing Cookies

You can control cookies through your browser settings:

Block all cookies
Delete existing cookies
Allow cookies from specific websites only
Set your browser to notify you when cookies are sent

Note: Blocking essential cookies may affect the functionality of our service.

Cookie Retention

Different cookies have different retention periods:

Session cookies: Deleted when you close your browser
Persistent cookies: Remain until expiry date or manual deletion
Our cookies: Typically expire after 1-12 months

Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or for legal reasons. We will notify you of significant changes via email or website notice.

Contact Us

If you have questions about our use of cookies, contact us at privacy@ratetell.com