RateTell

FedEx

How to get FedEx API credentials and connect to RateTell

FedEx Credentials

Get API credentials from FedEx to display live FedEx shipping rates in your checkout.

What You Need

  • Active FedEx shipping account
  • FedEx account number
  • Access to FedEx Developer Resource Center

Step-by-Step Setup

1. Access Developer Portal

  1. Visit FedEx Developer Resource Center
  2. Click "Sign Up" (or "Log In" if you have account)
  3. Use your FedEx account credentials
  4. Complete any additional verification steps

2. Create a Project

  1. Click "Create a Project"
  2. Enter project details:
    • Project Name: "RateTell Integration"
    • Description: "Live shipping rates for checkout"
  3. Click "Next"

3. Select APIs

  1. Choose "Rates and Transit Times" API
  2. Optionally add "Address Validation"
  3. Review API documentation (optional)
  4. Click "Create"

4. Get Your Credentials

After creating project, you'll receive:

  • Client ID (API Key)
  • Client Secret (API Password)

You'll also need:

  • Account Number (your FedEx shipping account)
  • Meter Number (generated with account)

Where to Find Meter Number:

  • FedEx account dashboard
  • Shipping settings page
  • Contact FedEx customer service if unavailable

5. Add to RateTell

  1. Log into RateTell dashboard
  2. Go to SettingsCarriers
  3. Click "Add Carrier"
  4. Select "FedEx"
  5. Enter credentials:
    • Client ID: From developer portal
    • Client Secret: From developer portal
    • Account Number: Your FedEx account number
    • Meter Number: From your FedEx account
  6. Enter Origin Address:
    • Your warehouse/shipping address
    • Must include valid postal code
  7. Click "Test Connection"
  8. If successful, click "Save"

Testing Your Setup

Test Credentials

FedEx provides test environment:

  1. In RateTell, enable "Test Mode"
  2. Use test Client ID and Secret from FedEx
  3. Test returns simulated rates
  4. No impact on production quota

Verify Connection

Click "Test Connection" to:

  • Validate authentication
  • Check API access
  • Confirm account is active
  • Retrieve sample rates

Troubleshooting

Authentication Failed: Copy Client ID and Secret exactly (case-sensitive). Ensure project status is "Active" in developer portal.

Meter Number Issues: Find meter number in FedEx account settings (different from account number).

No Rates Returned: Verify account number is correct and origin address has valid ZIP code.

Negotiated Rates

If you have special pricing, enable "Use Negotiated Rates" in carrier settings and enter your Special Pricing Agreement Number.

Next Steps


Need help? Email support@ratetell.com