UPS Credentials

Get API credentials from UPS to display live UPS shipping rates in your checkout.

What You Need

• Active UPS account
• UPS account number
• Access to UPS Developer Portal

Step-by-Step Setup

1. Create Developer Account

1. Go to UPS Developer Portal
2. Click "Sign Up" (or "Log In" if you have account)
3. Complete registration with your business details
4. Verify email address

2. Request API Access

1. Log into UPS Developer Portal
2. Navigate to "My Apps"
3. Click "Add App"
4. Enter application details:
   • App Name: "RateTell Integration" (or your store name)
   • Description: "Shipping rate integration"
5. Select API products:
   • ✅ Rating API (required)
   • ✅ Address Validation (recommended)
6. Accept terms and conditions
7. Click "Create App"

3. Get Your Credentials

After creating your app, you'll receive:

• Access Key (also called License Number)
• User ID
• Password

You'll also need:

• Account Number (your UPS shipper account number)
• Origin Address (your warehouse/shipping location)

Where to Find Account Number:

• UPS account dashboard
• Shipping invoices
• Contact UPS customer service

4. Add to RateTell

1. Log into your RateTell dashboard
2. Go to Settings → Carriers
3. Click "Add Carrier"
4. Select "UPS"
5. Enter credentials:
   • Access Key: Paste from developer portal
   • User ID: Your UPS login username
   • Password: Your UPS login password
   • Account Number: Your UPS shipper number
6. Enter Origin Address:
   • Complete warehouse/shipping address
   • Include postal code (required for rates)
7. Click "Test Connection"
8. If successful, click "Save"

Testing Your Setup

Test Mode

UPS provides a sandbox environment for testing:

1. In RateTell carrier settings, enable "Test Mode"
2. Use test credentials (provided by UPS)
3. Test rates won't affect your production data
4. Switch to production when ready

Verify Connection

The "Test Connection" button will:

• Validate credentials are correct
• Check API access is enabled
• Confirm origin address is valid
• Return sample rate

Troubleshooting

Invalid Credentials: Verify Access Key, User ID, and Password are copied exactly (case-sensitive, no extra spaces).

No Rates Returned: Confirm Account Number is correct and origin address includes valid postal code.

Access Denied: Rating API must be selected in your app. Wait 10-15 minutes after creating app for activation.

Next Steps

• Configure UPS Shipping Rules
• Set Up Rate Shopping
• Test in Checkout

---

Need help? Email support@ratetell.com